Frequently Asked Questions

At our Carol Stream location, on Army Trail & County Farm Rd, we provide a range of services, including express machine washes, full-service washes, hand washes, and mini detailing.

Our newest location, located at North Ave & County Farm Rd, specializes in detailing services and hand washes. Additionally, we offer ceramic coating, headlight restoration, buffing, and mini detailing at this location. 

Please note that the new facility does NOT offer express machine washes.

We are open at both locations from 8 am to 6 pm Monday through Saturday.  We open at 8 am until 3 pm on Sundays.  

We offer multiple services and each service requires a specific amount of time and although we do our best to accommodate walk-ins, sometimes there is a longer wait time.  Our services can vary from minutes to up to 10 hours.  So for mini-details and greater services, YES, please schedule an appointment.  

We named our packages after our family dogs some which have already passed.  It is our way of honoring them.

Briefly, Chico in Spanish means small and refers to our hand wash with full service.  It's a small service but a great one and it generally takes about 45 minutes to complete.  Our Chico baby has passed away.

OREO, is our in-between package, also known as our mini-detail and it can take up to two hours to complete.  It's an extra clean for your vehicle and it includes leather conditioning.

Monster was our Maltese baby girl, she also passed away, but we honor her daily as her service is the most popular!  The Monster detail includes a thorough deep clean of the interior, and the exterior detail of your vehicle.  It's a great value for the money; most customers express how we make the cars look new again!

We also added a new service called Monster Plus, it includes everything with the Monster service, plus ceramic coating, engine bay, and headlight restoration.

We offer other services, so please let us know what you need, and we will point you to the service that is right for you!

Yes we do!  We offer two products, Recharge + and the Matrix BLUE.  Recharge + lasts approximately one year and Matrix BLUE is a 3 year product.

Our pricing varies depending on the service you choose. However, we have packages for all budgets.  Our express machine wash starts at $5, our mini-detail starts at $79 while our full detail package starts at $279. Please visit our Services tab for pricing or give us a call.  

Yes, we offer a variety of add-on services to enhance your car wash experience, such as tire shine, windows only, and headlight restoration. These services can be added to any package for an additional fee.

While we take every precaution to protect your vehicle and belongings, accidents can happen. If any damage occurs during the washing or detailing, please notify a manager immediately.   We do have security cameras throughout both facilities and they are reviewed thoroughly.  

We are not responsible for any lost or missing items left in your vehicle.  In fact, we encourage you to completely empty the vehicle before having it detailed.  This includes documents found in the console or glove compartment.   

Yes you can!  In fact, we encourage you to schedule your appointment online because you can do it at your convenience, 24 hours a day, 7 days a week.  A small deposit may be required.

Although we don't refund deposits, we understand life happens, so we work with you to accommodate a date or time change if necessary for your appointment.  We encourage you to call 847-242-2221 prior to your appointment if you need to make a change.  Please keep in mind that we staff according to the appointments scheduled for that day.  

We don't give discounts for multiple vehicles because we do price our services fairly.  We are not the most expensive and we will not be the cheapest.  We take pride in our work and we will do the best to give you quality service at the best possible price. Since our services can take hours to complete, we must have multiple employees work on your vehicles. 

Monday thru Thursday, we offer 10% off for our hand washes or full services only at both locations to our cutie pie seniors that are 65 and older.  ID may be required.